Last Updated: 13/102026
At AnuKari, every piece is selected, prepared and packaged with care. As a brand rooted in the heritage of Lucknow Chikankari, we work with handcrafted textiles and artisanal techniques, and certain pieces may require additional time for finishing, stitching or quality inspection before dispatch.

This Shipping Policy explains how your AnuKari order is processed and delivered.

1. Order Processing

Orders are processed after successful confirmation of payment.

For ready-to-ship products, orders are generally dispatched within 2-5 working days.

For products requiring stitching, alterations, customisation or additional finishing, the dispatch timeline may be longer. The estimated timeline applicable to the product will be communicated on the product page or at the time of placing the order.

For made-to-order or customised pieces, production will begin only after the order and required specifications have been confirmed.

Please note that working days exclude Sundays and public holidays in India.

During festive periods, exhibitions, launches, sale events or periods of unusually high order volume, dispatch timelines may be extended. In such circumstances, AnuKari will make reasonable efforts to communicate the revised timeline.

2. Domestic Shipping – India

We ship across India through reputed courier and logistics partners.

Estimated delivery after dispatch is generally:

• Metro cities: approximately 2-5 working days
• Other cities: approximately 3-7 working days
• Remote locations: approximately 5-10 working days

These are indicative timelines and may vary depending on the destination, courier service, weather, public holidays, local restrictions and other circumstances beyond AnuKari’s reasonable control. The applicable shipping charge, if any, will be displayed at checkout before payment is completed.

3. International Shipping

AnuKari ships internationally to selected countries.

International delivery timelines are generally 7-15 working days after dispatch, depending on the destination and courier service.

International orders may be subject to:

• Customs duties
• Import taxes
• VAT/GST or equivalent local taxes
• Customs clearance charges
• Brokerage or handling charges
• Other charges imposed by the destination country

Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer.

AnuKari does not control customs procedures, import regulations or delays imposed by authorities in the destination country.

Customers are responsible for ensuring that the products ordered are permitted to be imported into their country.

4. Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation containing tracking information, wherever tracking is available.

Please ensure that the email address and phone number provided at checkout are accurate.

AnuKari shall not be responsible for delays resulting from incorrect or incomplete shipping information supplied by the customer.

5. Failed Delivery / Incorrect Address

If a parcel cannot be delivered because of:

• an incorrect or incomplete address;
• an incorrect phone number;
• the recipient being unavailable;
• refusal to accept the parcel;
• failure to pay applicable customs or import charges; or
• repeated unsuccessful delivery attempts,

the parcel may be returned to AnuKari. Any additional shipping or re-shipping charges arising from such circumstances may be payable by the customer.

6. Delayed, Lost or Damaged Shipments

Once an order has been handed over to the courier partner, delivery is subject to the courier’s network and operational conditions.

If your shipment appears delayed, please contact us at info.anukari@gmail.com with your order number.

In the event of a parcel being reported lost by the courier, AnuKari will coordinate with the shipping partner to investigate the shipment and determine the appropriate resolution.

If your package arrives visibly damaged, please photograph the package before opening it and contact us as soon as possible.

7. International Customs Delays

Customs clearance may result in delays beyond the estimated delivery timeline. AnuKari cannot guarantee a specific customs clearance date and is not responsible for delays caused by customs authorities, import restrictions or other governmental procedures.

8. Packaging

Every AnuKari order is inspected and carefully packed before dispatch.

Because our products are handcrafted and may include delicate embroidery, embellishments and fine fabrics, customers are advised to handle and store them according to the care instructions provided with the product.

9. Delivery to a Third Party

If you provide an address where someone other than the purchaser will receive the package, delivery to that address will be considered completed once the courier records successful delivery.

10. Contact Us

For shipping-related questions, please contact:
AnuKari
Email: info.anukari@gmail.com
WhatsApp: +91 9650979922
Phone: +91 9650979922
We will be happy to assist you.